Telemedicine (PPO Members Only)

Interested in avoiding a trip to the doctor for non-life-threatening issues? Now you can. Telemedicine services through MDLIVE provide a convenient, low-cost and time-saving alternative for health care, giving members 24/7/365 access to doctors through their computer, tablet, or mobile phone.

Benefits of Telemedicine:

• Speak to a doctor 24/7/365 wherever you are, any time of the day without long wait times.
• Live face-to-face conversations with a provider on a computer, tablet, or mobile phone.
• Saves you money compared to an emergency room visit, urgent care, or even a regular office visit.

Go online to www.mdlive.com/bcbsil or call 888-676-4204.

See the Benefits Guide or benefit summaries for detailed plan information.

Virtual Mental/Behavioral Health through First Stop Health (All Medical Members)

Get convenient care for your mental health and wellbeing from where you’re comfortable. First Stop Health is provided to medical-enrolled employees and their covered dependents for FREE.

Support for Your Mental Health

Ready to feel your best? Get matched with a compassionate provider for care.

• Coaches help you avoid burnout, improve stress management and more.
• Therapists help manage anxiety, depression, grief, relationship issues and more.

• Doctors can provide care for your mental health, including prescriptions* for anxiety and depression when appropriate.

First Stop Health services are not intended to constitute a health plan. *Providers at First Stop Health do not prescribe controlled substances. Costs according to your medical plan may apply for prescriptions.

How to Get Care:

1. Log into the mobile app, visit our site firststophealth.com or call (888) 691-7867
2. Log into the mobile app, visit our site firststophealth.com or call (888) 691-7867.
3. Answer a few quick questions. Our intake process takes less than 5 minutes.
4. Schedule your visit.
5. See your provider for convenient, compassionate care.